ZMOT- what business owners need to know

by Ray Larson “Decision makers need to factor into their present decisions the ‘future’ has already happened.” Peter Drucker What is ZMOT? As a business owner why do you need to care? ZMOT stands for the “zero moment of truth.” Google developed this acronym at the...

How to craft a killer mission statement

by Ray Larson Paul and I have podcasting and blogging the past few weeks about the importance of metrics and purpose in crafting winning internet marketing campaigns. An integral part of our philosophy is understanding who you are as a business. Communicating this to...